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Privacy Policy

We are committed to processing personal data in compliance with this privacy policy and applicable laws. This privacy policy contains information about what personal data we collect, what are the key principles of processing data and what rights you have relating to your data.

We may do updates to this privacy policy from time to time associated with development of our business operations or changes in applicable laws, so please revisit this privacy policy.

We can refer to AgStacked in this privacy policy also as “AgStacked”, “we” or “us”. It's our responsibility to process personal data in accordance with this privacy policy and applicable privacy laws.

Purposes and Legal Basis for Processing

We collect, store and process personal data only for predefined purposes. We also always make sure that there is at least one legal basis for processing personal data. The main purposes and the applicable legal basis for processing personal data are:

To provide our services

Personal data is collected and used for managing the entire customer relationship as well as performing our obligations and invoicing the services. The legal basis for this processing is a contract between AgStacked and the Customer.

Sales and marketing

We also collect and use personal data for marketing purposes, including contacting potential customers. We may also use personal data to target or retarget advertising in digital media platforms. The legal basis for this processing is our legitimate interest. A person can at any point prohibit direct marketing by sending email to info@agstacked.com. We do not sell or rent personal data to third parties for marketing purposes.

Customer communications

We also collect and use personal data for customer communication purposes, including handling of support requests and customer feedback, as well as notifying users about the service. The legal basis is fulfilling contractual obligations as well as our legitimate interest.

Analytics and business development

We also use the personal data as well as anonymized data generated from the use of the Service to develop our own digital service. The legal basis for this processing is mainly our legitimate interest.

What Personal Data Is Collected and From Which Sources?

The personal data we store relate mainly to the following groups of data subjects: potential and existing customers, and relevant roles within a customer organization, such as project team members and contract contact persons.

“Personal Information” refers to any information that you choose to submit to us that identifies you personally. This includes name, email address, company name, address, phone number, and other information about you and/or your business.

We may publish customer testimonials and quotes on the Website, which may contain some Personal Information. AgStacked obtains consent from each customer prior to posting their name and testimonial.

Data we collect and process relating to our customers:

  • Company name
  • Contact person(s) name
  • End user profile information as provided by the customer
  • Work email and/or work phone
  • Invoicing details
  • Marketing opt-in / opt-out
  • Contact details for support issues
  • Contact details for invoicing and executing contracts

Our customers and people within their organizations may use AgStacked for information where they are considered the data controller, in these situations we operate as their data processor based on a contract. AgStacked does not review the data entered by the customer to the platform.

Who Processes Personal Data and Is It Transferred to Anyone?

Personal data is stored in electronic format and only authorized personnel within our organization have access to the data. We may also use third party service providers for data storage, digital marketing, and processing of payments. We may also disclose or transfer personal data to fulfill legal obligations or when a legal authority requires a disclosure.

Is Personal Data Transferred Outside the EU?

By default, personal data is not transferred outside the EU.

How Long Is Data Stored?

We will not store personal data for a longer period than is necessary for its purpose or required by contract or law. The retention periods for personal data may vary based on its purpose and applicable laws.

How Is Data Stored and Kept Secure?

Personal data is stored and secured in accordance with general industry standards and practices. We consider and keep personal data confidential. For our own systems and data storage, we use only well established service providers and robust software tools. Access to personal data is protected with user-specific logins, passwords and user rights.

Is It Mandatory to Provide Personal Data?

We need to collect and process some amount of personal data in order to provide the service, ensure authorized persons conclude contracts, deliver the agreed services, and identify the users of our platform.

Your Rights

You have the right to have confirmed if we are processing your personal data and to know what data we have about you. If we process personal data based on your consent, you can at any time withdraw your consent by emailing info@agstacked.com.

  • Right to have errors corrected: You have the right to request that we correct any inaccurate or outdated personal data.
  • Right to prohibit direct marketing: You have the right to request that your personal data is not processed for direct marketing purposes.
  • Right to object processing: If we process your personal data based on public interest or our legitimate interest, you have the right to object.
  • Right to restrict processing: In certain situations you have the right to require that we restrict processing of your personal data.
  • Right to data portability: If we process your personal data based on your consent or fulfilling of a contract, you have the right to require transfer of the data to another service provider.

How Can You Use Your Rights?

You can execute and use your rights by contacting us by sending email to info@agstacked.com. We ask you to provide your name, contact details, and verification of your identity. If you consider that the processing of your personal data is not lawful, you can send a notification to a supervisory authority.

Can This Privacy Policy Be Updated?

We may make updates to this privacy policy when our operations change or develop. Also changes in law may make it necessary to update this privacy policy. The changes become valid once we have published them in the form of an updated privacy policy.